FREQUENTLY ASKED QUESTIONS
The customer is responsible for the filling & emptying of the hot tub, all you need is a hose pipe, you do not need an outside tap necessarily, you could purchase a tap connector for your kitchen tap and fill from there.
The hot tubs heat up to 40 degrees – they can be made cooler if desired.
It takes around 30mins to setup and from 1 to 3 hours to fill the hot tub with water, depending on your water pressure.
Yes as long as supervised by an adult at all times. We recommend children that can not swim/ touch the floor of the hot tub wear arm bands / swimming float.
Level surface 2.5m x 2.5m meters and an accessible tap.
We will deliver the hot tub on the Thursday or Monday you select. We will contact you to arrange a time, for delivery, the day before your delivery date.
The hot tub will stay comfortably warm for up to 3-4 hours if being used, dependent on outside temperature. The heater will run continuously to maintain the temperature for as long as possible, however heat loss will be more than it is heated whilst in use.
You can check availability and book directly through our website on our booking page, which you can find by clicking here.
Yes, you can. They are designed for both indoor and outdoor use. If you do wish to have the tub indoors, be aware that the surrounding area may get a little wet!
As the hot tubs are inflatable there will be up problem setting up anywhere you want. We will inflate the hot tub once you are happy with where you want to put it.
You can book for as long as you want, so long as delivery and collection is on a Thursday or Monday.
The night before your hire period ends, if you lift the plug in the inside of the hot tub and the water will slowly trickle out, alternatively we offer an emptying service which is an extra £10 on top of your booking. We have a submersible pump which goes in the hot tub and we can empty it into the nearest drain 6 metres! (Please request this before we pick up)
We’ve calculated on average it will cost just over £3 of water on the metre, and £2 on your electricity bill for every 24 hours of running time.
An additional delivery charge may be required to cover petrol, staffing & time cost, due to the large area we cover.
Please click here to view all delivery postcodes & charges.
We are sorry, we do not deliver to postcodes that are not listed on the sheet above.
We understand that sometimes plans change, or unforeseen circumstances arise, therefore if you wish to cancel 2 weeks before your booking date you will receive a full refund of your hot tub hire deposit. If you cancel after this time the deposit is non refundable.
We do not take a damage deposit on delivery, however by agreeing to our terms and conditions and booking with you, if the hot tub or equipment are damaged in any way you will be liable for the costs of repair up to £500.
You will need to add certain chemicals to the water to maintain it’s quality if you are booking over a few days. We will provide full instructions and demonstrate what you need to do to ensure you get the most fun out of your hot tub!
All bookings are completed through our online booking system. It’s really simple – you select the days you wish to rent the tub, enter your details and secure the booking with a deposit of only £20. The remaining balance is to be paid cash or bank transfer on delivery.
You will receive either a large 7 person Helsinki Lay Z Spa or 8 person Monaco Lay Z Spa hot tub.
Lay Z Spa Monaco – Click here to watch a video
Lay Z Spa Helsinki – Click here to watch a video
There is nothing better than being sat in a steamy hot tub with the rain coming down. All equipment is water proof so the rain will not effect any of the equipment.
Yes! Gazebos are available to hire for £30. They are 2.5m square and all come with 1 door, 2 windows & a blank side. You can also add lighting for an additional £10.
The booking party will be held liable for any damages. Please read our terms and conditions thoroughly to avoid any doubt.
Chlorine is used to keep the water clean and healthy. Full training will be provided, with demonstrations, on how to maintain your hot tub throughout the time it is with you.
All of our hot tubs are cleaned & disinfected thoroughly in between customers, please be assured our cleanliness & hygiene is at the highest level.
Yes. The hot tubs have lids to keep them free of flying debris when not in use, and to maintain your water temperature.
Can’t find the answer?
Contact us on 0113 415 5542 or use the contact form below.
Contact us on 0113 415 5542 or use the contact form below.
