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IMPORTANT INFORMATION

Click here to view all delivery postcodes & charges

Please read through this important information and our terms and conditions before placing a booking.

DELIVERY LOCATIONS & CHARGES

An additional delivery charge may be required to cover petrol, staffing & time cost, due to the large area we cover.

Please click here to view all delivery postcodes & charges.

We are sorry, we do not deliver to postcodes that are not listed on the sheet above.

WHAT IS INCLUDED

You will receive a 5-7 person Helsinki Lay Z Spa, full chemical kit, & instructional demonstration. All hot tubs are inflatable and will arrive deflated. We setup and take away everything for you!

Lay Z Spa Helsinki – Click here to watch a video

Gazebos (+£30) and lighting (£10) are available and can be added when booking below.

WHAT YOU WILL NEED

A level surface (no gradient or slope) of just over 2  x 2 meters, and a power socket (outdoor or indoor). For a gazebo hire you will need just over 2.5 x 2.5 meters area.

If you’re not sure of the space that you have is level enough, please send us an email with a picture to hello@thevelvethottub.com.

The hot tubs are inflatable, and will arrive deflated, therefore access will not be a problem. We can enter through the house if neccessary.

The customer is responsible for the filling & emptying of the hot tub, all you need is a hose pipe. You do not need an outside tap necessarily, you could purchase a tap connector for your kitchen tap and fill from there.

BOOKING DATES

Please select either Thursday to Monday or Monday to Thursday – you can also hire Thursday to Thursday or Monday to Monday!

Your tub will be delivered on the first date you select and collected on the last. Please bear in mind, if you are filling with cold water, your tub may take over 24 hours to heat.

GAZEBOS

Gazebos are currently unavailable. You are welcome to use your own.

DELIVERY

Delivery of the hot tub will be made on the first day you select. We will contact you with a time for delivery the day before your delivery date.

COLLECTION

The night before your hire period ends, if you lift the plug in the inside of the hot tub and the water will slowly trickle out, alternatively we offer an emptying service which is an extra £10 on top of your booking. We have a submersible pump which goes in the hot tub and we can empty it into the nearest drain within 6 metres! (Please request this before we pick up)

WATER TEMPERATURE

If filling with cold water, your tub will take 24-30 hours to heat up to a useable temperature depending on outside temperature.

You are welcome to fill with hot water. You will need an outside hot water tap or adaptor for an inside tap.

BOOKING DEPOSIT & PAYMENT

You can pay secure your booking with a £20 booking deposit. The remainder is to be paid on delivery in cash or by bank transfer.

SECURITY DEPOSIT

We do not take a security deposit on delivery, however by agreeing to the terms and conditions you are liable for any damages up to £500.00.

BANK HOLIDAYS

Prices do slightly increase on Bank Holidays due to the higher demand and increased staffing cost. Hover over the ⓘ for more information.

HOW TO BOOK

1. Select a Thursday for delivery and then the following Monday for collection on the calendar below

2. Enter your contact and address details

3. After completing all information, select whether you wish to pay by PayPal or credit/debit card and click “book now” to enter your payment details

If the calendar does not appear below, please refresh the page, or click “HAVING TROUBLE?” below to book.

AVAILABLE

FULLY BOOKED

do you have any questions?

Frequently Asked Questions
T 0113 415 5542
E hello@thevelvethottub.com

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